Shipping Policy

SHIPPING & DELIVERY POLICY

Last updated June 20, 2024

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Delivery Options

• Quick Delivery: Upto 4 Hours, Currently Applicable in selected areas of Delhi NCR Only.
• Fast Shipping: 1-2 Days
• Standard Shipping: 3-7 Days

In-Store Pickup

In-store pickup is available for All purchases. Pickups are available Tuesday-Sunday (11AM – 8PM)

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We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

HOW IS MY SUBSCRIPTION FULFILLED?

If you are buying a subscription then we will deliver on: Each month on the day selected by customer

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

To ensure Quick delivery, orders must be placed before 8 PM.

Quick delivery doesn’t offer products with weight more than 20 kgs

Conditional Free Quick delivery can be availed only by customers within 6 kms of distance from the physical store, beyond which the customer is bound to incur 100% delivery costs.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

• Email: privacy@horeka.co